# Letted vs a Letting Agent

> A letting agent charges 10–15% of rent plus VAT for full management. Letted's AI does the same day-to-day admin for a flat £20 a month. The honest comparison.

Letted is an AI property management platform for UK landlords. It handles tenant communication, maintenance, rent tracking and landlord compliance, allowing landlords to self-manage their portfolios without paying a traditional letting agent a percentage of their rent.

## The costs

UK full-management letting agents typically charge **10–15% of rent, plus VAT**. Tenant-find services cost 8–12% of the first year's rent or a fixed £500–1,500; rent collection alone runs 5–12%. On a £1,200/month rental at 12% + VAT, full management costs about **£2,074 a year**. Letted is a flat **£20/month (£240/year)** for up to 20 properties, first property free — keeping roughly £1,834 a year per property.

## Side by side

| | Full-management agent | Letted |
| --- | --- | --- |
| Cost | 10–15% of rent + VAT, rises with rent | Flat £20/mo, up to 20 properties |
| Tenant communication | Office hours, varies by handler | AI answers 24/7, every message logged |
| Repairs | Coordinated, often with contractor markups | Quotes sourced, work booked on your approval, no markup |
| Compliance | Tracked on your behalf | Tracked automatically with an audit trail you own |
| Your rent | Via the agent's client account | Straight to your bank — Letted tracks it, never holds it |
| Viewings & inspections | In person, included | Not included — you or a local service |
| Control | The agent, day to day | You — the AI asks before booking or spending |
| Leaving | Notice periods, exit fees common | Cancel anytime |

## Key answers

- **Is Letted a letting agent?** No — it's software. You remain the landlord of record and in control; the AI does the admin an agent charges a percentage for.
- **Do I legally need an agent?** No. Landlord obligations sit with you either way; Letted tracks each one per property and starts renewals before deadlines.
- **Who does viewings?** You, or a local service — Letted doesn't do physical visits.

## Learn more

- [The letting agent alternative — all four options compared](https://www.letted.com/letting-agent-alternative.md)
- [Pricing](https://www.letted.com/pricing.md) · Sign up free: https://app.letted.com/sign-up

Agent fee ranges from published UK letting agent fee guides, checked August 2026.