# Commercial property, without the management fee

> Fast, professional tenant communication and compliance tracking. No agent required.

Commercial property management has traditionally meant one of two things: doing everything yourself with spreadsheets and phone calls, or paying a commercial agent a significant chunk of your rental income.

Letted sits in the middle. You keep control of your properties, but the platform handles the communication, compliance reminders, and record-keeping that would otherwise eat your time. Your tenants get fast responses. You get a clear audit trail. And your margins stay intact.

## Features

- **Professional tenant communication** — Every message from your commercial tenants gets an instant, professional AI response. Queries are triaged and escalated to you only when needed.
- **Compliance tracking** — Fire safety, asbestos surveys, EPC ratings, electrical testing — Letted tracks it all and reminds you before deadlines arrive.
- **Maintenance audit trail** — Commercial tenants need issues resolved fast. Every request is logged with timestamps, giving you a clear record for disputes or lease reviews.
- **Multi-property overview** — See all your commercial units in one dashboard. Rent status, outstanding tasks, and upcoming compliance deadlines at a glance.
- **Document storage** — Leases, licences, insurance certificates, and service charge budgets stored centrally and accessible instantly.
- **Cost transparency** — One flat monthly fee. No percentage of rent, no hidden charges, no surprises at year end.

## FAQs

### Is Letted suitable for mixed-use buildings?

Yes. You can manage commercial and residential units side by side in the same account. Each property has its own compliance profile and tenant communication.

### Can commercial tenants raise maintenance requests through Letted?

Absolutely. Tenants message through the platform and get an instant response. The request is logged, tracked, and you're notified immediately.

### How does Letted handle service charges?

You can store service charge budgets and documents against each property. Letted keeps everything organised so year-end reconciliations are straightforward.

### Do I still need a commercial property manager?

For most landlords with a handful of commercial units, Letted replaces the need for a managing agent entirely. You get the communication tools, compliance tracking, and documentation without the management fee.