Conflict of Interest Policy
Last updated: February 25, 2026
Last updated: 25 February 2026
This Conflict of Interest Policy sets out how Letted Ltd ("Letted", "we", "us", or "our") identifies and manages situations where personal interests could conflict with the interests of the company, its users, or its partners.
1. Purpose
We make decisions that affect landlords, tenants, and partner organisations. Those decisions need to be made in the right interests and for the right reasons. This policy is here to make sure personal interests do not get in the way of that.
2. Who This Applies To
This policy applies to all founders, employees, contractors, and anyone acting on behalf of Letted.
3. What Is a Conflict of Interest
A conflict of interest arises when someone's personal interests, relationships, or outside activities could influence, or could reasonably appear to influence, their judgement or actions at Letted.
Examples include:
- Having a financial interest in a supplier, contractor, or competitor
- A close personal relationship with someone involved in a business decision
- Accepting gifts, hospitality, or incentives from a third party that could affect impartiality
- Taking on outside work that competes with or undermines Letted
- Using confidential company information for personal benefit
4. Your Responsibility
If you think you might have a conflict of interest, or something that could look like one, disclose it. You do not need to be certain. If in doubt, raise it.
Disclosures should be made to a founder or senior team member, either in person or by email to support@letted.com.
5. How We Handle Conflicts
When a conflict is disclosed, we will:
- Discuss the situation with the person involved
- Decide whether a conflict exists and how significant it is
- Agree on appropriate steps to manage it, which could include removing the person from a decision, adjusting responsibilities, or simply noting it on record
Not every conflict needs drastic action. Often, transparency and a sensible adjustment are enough.
6. Gifts and Hospitality
Occasional, modest hospitality is normal in business. However, gifts or hospitality that are excessive, frequent, or could create a sense of obligation should be declined and reported.
If you are unsure whether something is appropriate, ask.
7. Record-Keeping
We keep a simple record of disclosed conflicts and the steps taken to manage them. This helps us demonstrate good governance and learn from past situations.
8. Non-Compliance
Failure to disclose a conflict of interest, or acting on one without authorisation, may result in disciplinary action or termination of a contractor relationship.
9. Review
This policy is reviewed at least once a year.
10. Contact
Letted Ltd 22 St. Albans Road Bristol, England, BS6 7SJ Email: support@letted.com
